Here are what
past customers are saying about Kelley Robertson's seminars:
“Kelley
did an outstanding job of imparting sales training skills to the
280 Store Managers who attended the two conferences. Kelley has
a very effective style of teaching…a style which puts people
at ease and at the same time, encourages active participation. I
can strongly recommend Kelley to other organizations that are involved
in customer sales.”
Chuck van der
Lee, President, Rogers Video
“Picture
this - 60 Franchisees in a room for almost 9 hours - no complaints,
no one napping, and everyone involved until the last minute - the
best testimonial is given by the participants’ actions and
for Kelley Robertson it was outstanding. Everyone was participating,
relaxed, and still talking about it the next day. What else can
I say except thank you for one of the highlights of our annual Conference.”
Fred Stewart,
Chief Operating Officer, Nutrition House Canada
“Selling
Without Fear is by far the comprehensive sales training program
in which we have participated. The GUEST model is now an integral
component of our sales cycle, allowing us to meet the specific and
growing needs of our wine consumer.”
Alison Zalepa,
Manager Winery Retail & Tourism, Estate Wine Group
“Thank-you
for presenting your Yes, I Can! customer service program to our
front-line staff. This presentation was tailored specifically for
our centre, dealing with issues and opportunities we encounter daily.”
Andrea Brady,
General Manager, Quinte Mall
“Thank-you
so much for a very interesting, informative, and well presented
seminar! I’ve had feedback from all of the managers today
and they can’t say enough about it. They are raring to go!”
Millie Jonsson,
Eastern Sales Manager, Crabtree-Evelyn
“I
wanted to follow up with a note to reiterate my observation of your
workshop on making better presentations. It was quite worthwhile
for our management group to have participated in the program. I
was amazed at the difference in the presentations of several people
in such a short period of time. Very impressive results!”
John K. Simmonds,
Executive Director, Vineyard Estate Wines
“There
are many customer service programs out in the marketplace, and while
they are important, you bring a unique perspective to the retail
industry. The great news is that our per-person spend has gone up
and stayed up since our staff learned about the GUEST model of selling.”
Heather Howard,
Vice President, 1000 Island Duty Free Store
|
Do
you encounter resistance from your customers? Are objections preventing
you from closing more sales? Are you experience an increase in price
objections? Virtually everyone in sales encounters objections. Join
us for this program where you will learn to:
